Customer Service

Payment Methods
We currently accept Visa, MasterCard, Discover, and PayPal.

Sales Tax
Sales tax is only charged to items shipped to a Georgia address.

Damages or defects
It’s important to note that many of my items are one-of-a-kind pieces, some colors or finishes may vary. If your order is delivered damaged, defective, incorrect or incomplete, please notify us within 3 days from the date of receipt. This will ensure complete replacement of the damaged, defective, incorrect or missing items at no additional cost to you, or a full credit or refund of the total purchase price. All damaged, defective or incorrect items authorized for return must be packaged in their original shipping carton with the enclosed packing slip. A return authorization from me is required. Please see below for details on obtaining this authorization. Annette Crutchley

Returns
Bob's Upholstery and Decorating Center does its best to ensure your products arrive safely and correctly.
If you are not satisfied for any reason, we will gladly offer you a merchandise refund or exchange. Just send new and unused returns within 30 days of receipt after obtainingВ return authorization. Simply call usВ for your authorization and further instructions. Please note: returns will not be accepted without return authorization. Shipping costs are non-refundable and return shipping fees are the responsibility of the customer. Sale items, special orders, or previously used items are non-refundable. Annette Crutchley